Had a burner installed a month ago. Whole process very positive... good guidance and helpful advice from Tom in the showroom and the order / booking for fitting very straight forward. Fitters were friendly, efficient and ensured home left clean and tidy. Heat and aesthetics from the burner just great... and add to that it now stops the draft coming down the chimney into what was an open fireplace and we are very happy! Would certainly recommend The Stove Store... and enjoying the post purchase discounts on fuel etc.
Recently installed Opus Trio wood burner and flu - instal team were extremely polite, hard working and cleaned up after themselves throughout the day. Dust sheets went down immediately on arrival, we were warned of the dust and noise, (but it wasn't that bad) and they were very helpful throughout. We love our woodburner now, thank you.
Staff were extremely helpful and knowledgable. Helped us to pick the appropriate stove for our room. Installation was done with no fuss and no mess - even including chimney sweeping. Would thoroughly recommend them.
Great service from the guys at the Stove Store. Were quickly able to figure out what we needed and then install. Would recommend to anyone looking to install a new stove.
Had my stove installed last year, fantastic customer services and installation. Used over the winter with “banging” heat! Highly recommended 👍😁
Had a wood burner stove recently fitted and the service from start to finish was excellent. Great show room and very helpful advice. Would definitely recommend.
Had our new stove installed last summer, Jon and Tom and their team of installers were excellent from the advise they gave us at the outset to the completion of the installation .
Had a Multi Fuel stove fitted beginning of March 2020. The installation team were polite, efficient and knowledgeable.
We had a problem with the chimney which was dealt with quickly and efficiently. Communication was a little hit and miss at times but a good company to deal with and would definitely use them again.
Tom at The Stove Store Cirencester was so helpful from beginning to end. He couldn’t do enough to ensure that we got the wood burner that we wanted and what would look the best. We are so pleased and would highly recommend The Stove Store to anyone. Thank you
We are delighted with our recently installed Pevex Eco 30 Multi Fuel Stove it is the best move we made.
Very economical and gives out much more heat than an open fire and is much cleaner than an open fire.
A big thank you to the team.
Mo & Sarah
we visited a number of times over the years when we were planning our new house, the guys in the shop were great and must have spent several hours over our visits to go through the stoves giving me brochures and different options we were after 2 stoves one a modern one and the other a more traditional they have a great range of stoves and went through all the details with me and my wife. in the end we choose the heta scan 8 which they fitted on time with our builders and later fitted a fire in our open fire which was the acr astwood which really looks the part, our friends have recently got them to visit their house and have them fitting one soon. definitely recommend if the guys are busy in the shop definitely give them time to become free of pop back a few times i called to ensure the same guy (john) was there and he remembered who i was thanks again (Mo and Sarah)
Great team at Stove Store Cirencester, really helpful & professional when we are newbies to log burners with loads of stupid questions, they let us know about all the options that were right for us, super quick turnaround with the quote and the installation was done super efficiently and a great price to boot all in all a very pleasant experience - thanks a lot team 🙂
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